Zendesk Sign-In & Ticket Submission

Follow the steps below to sign-in to Zendesk with your District 30 Google account and submit a Technology or Maintenance Ticket.

  1. Signing In: Go to support.district30.org or d30.zendesk.com
  2. Click Sign In on the top right of your browser window
  3. If you are not signed in to your District 30 Google account, you will be prompted to do so.
    If you are signed into a non-District 30 Google account, you will be presented with an error. You will need to sign out of that account before you will be able to access Zendesk.
  4. Once you are signed in, click Submit a Ticket on the top right of your browser window.

  5. Fill out the request:

    Department - Choose the type of ticket that you are creating
    - Technology
    - Maintenance

    Building - Select the building the request is for:
    - Maple
    - Wescott
    - Willowbrook

    Room/Location - What room or location (Hallway/Front door) is the request for

    Subject - The topic for your request

    Description - Please enter the details of your request

    Attachments - You can add Screenshots and other files here if necessary

    Click the Submit button at the bottom of the page



  6. You will receive an email confirmation the the request has been received.


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