Zendesk Sign-In & Ticket Submission

Follow the steps below to sign-in to Zendesk with your District 30 Google account and submit a Technology or Maintenance Ticket.

  1. Signing In: Go to support.district30.org or d30.zendesk.com
  2. Click Sign In on the top right of your browser window
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  3. If you are not signed in to your District 30 Google account, you will be prompted to do so.
    If you are signed into a non-District 30 Google account, you will be presented with an error. You will need to sign out of that account before you will be able to access Zendesk.
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  4. Once you are signed in, click Submit a Ticket on the top right of your browser window.
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  5. Fill out the request:

    Department - Choose the type of ticket that you are creating
    - Technology
    - Maintenance


    Building - Select the building the request is for:
    - Maple
    - Wescott
    - Willowbrook


    Room/Location - What room or location (Hallway/Front door) is the request for


    Subject - The topic for your request


    Description - Please enter the details of your request


    Attachments - You can add Screenshots and other files here if necessary

    Click the Submit button at the bottom of the page

     

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  6. You will receive an email confirmation the the request has been received.

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